Your Questions, Answered

  • WorkWords helps people put difficult, formal or high-stakes messages into clear, calm, professional wording — from work emails and grievances to CVs, cover letters and housing or school correspondence.

    Think of it as a second set of eyes before you hit send.

  • Anyone who needs to be taken seriously in writing but doesn’t want to sound emotional, confrontational or unclear.

    That includes:

    • Employees dealing with HR or managers

    • Parents contacting schools

    • Tenants writing to landlords or housing associations

    • Jobseekers working on CVs and applications

  • No — I don’t provide legal advice. What I do is help you present your situation clearly, professionally and in a way that’s more likely to get a constructive response. If your issue needs legal input, I’ll always suggest seeking formal advice.

  • 1. You send your draft or explain the situation

    2. I review it for tone, clarity and structure

    3. You receive a polished, professional version — plus notes if helpful

    4. You review and request tweaks if needed

  • Most calm checks and rewrites are returned within 24–48 hours. Urgent requests can sometimes be accommodated — just ask.

  • Yes. Everything you share is treated as confidential and is never shared or reused. Your situation stays yours.

  • That’s absolutely fine. You can send bullet points, screenshots, or a rough explanation — I can help turn that into a clear, formal message.

  • Prices depend on the type and length of the request. A basic calm check starts from £10, and full rewrites or CV services are clearly listed on the pricing page.

    Think of it as the calm, affordable middle ground between “asking a friend” and “calling a lawyer.”

  • WorkWords is built around tone as much as wording. The goal isn’t just to sound “formal” — it’s to sound credible, composed and taken seriously, even when the situation feels stressful.

If you’re unsure which service fits your situation, you’re welcome to send a short message and I’ll point you in the right direction.