Services & Packages

Calm Check - £10

A quick sense-check before you hit send

Perfect for shorter emails or messages where you want reassurance without a full rewrite.

Includes:

  • Tone and clarity check

  • Softening emotional language

  • Suggested improvements (not a full rewrite)

  • One revised version

  • 24-hour turnaround

Starter Support - £25 - Most Popular

One complete email or letter, written for you and ready to send.

Perfect for single important message where the wording really matters.

Includes:

  • Full written email or letter (from your notes or drafts)

  • Clear structure and professional tone

  • Risk-aware wording to avoid unnecessary escalation

  • One round of revisions

  • 24hr turnaround

Case Support - £70

7 Day Support

For situations that need more than one message (complaint ≥ response ≥ escalation)

Includes:

  • Drafting or rewriting up to 3 pieces (emails, letters, or form responses)

  • Structure and wording that protects your position

  • Escalation guidance (what to say next and when)

  • One follow-up review within the 7 days

  • 24hr turnaround

Resolution Partner - £180

30 Day Support

For ongoing, high-stress situations where you need steady, consistent support.

Includes:

  • Multiple drafts across the month (emails, letters, and response)

  • Priority turnover where possible

  • Escalation planning and wording strategy

  • Consistent tone and timeline shaping across your case

Not sure which one you need?

Send your draft and I’ll suggest the best fit before any work starts.

24hr turnaround